Effective Date: August 18, 2026
Susie Henry respects the privacy of customers who visit and shop through SusieHenry.com.
This Privacy Policy explains what information we may receive, how that information may be used, and circumstances in which information may be disclosed to service providers.
1. Information Provided by Customers
When you place an order, contact us, or use certain website features, you may provide information such as:
- Your name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order details
- Product selections
- Size and color choices
- Transaction information
- Customer service communications
- Return or refund information
We collect this information when it is reasonably necessary to provide our products and services.
2. Information Generated While Browsing
Certain technical information may be collected when you use SusieHenry.com.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Products viewed
- Shopping cart activity
- Website interactions
- Referral information
- Approximate location derived from technical information
- Date and time of visits
Cookies and similar technologies may be used to support these functions.
3. How Customer Information May Be Used
We may use information to:
- Receive customer orders
- Verify and process transactions
- Prepare purchases for fulfillment
- Arrange shipping
- Provide tracking updates
- Communicate about orders
- Respond to customer questions
- Process eligible returns
- Issue approved refunds
- Maintain order records
- Detect potentially fraudulent activity
- Improve website functionality
- Understand customer interests
- Analyze store performance
- Measure marketing campaigns
- Provide promotional communications where permitted
- Meet applicable business or legal obligations
4. Payments
Payments made through SusieHenry.com may be handled by third-party payment providers.
These providers may collect the information needed to authorize and process a transaction.
Susie Henry does not directly store complete payment card numbers.
Third-party payment providers maintain their own privacy and security practices.
5. Service Providers
We may work with outside companies that assist with the operation of our online store.
Depending on the service provided, these companies may assist with:
- Website hosting
- E-commerce technology
- Checkout services
- Payment processing
- Fraud prevention
- Order fulfillment
- Shipping and logistics
- Customer communications
- Analytics
- Marketing
- Advertising
Information may be shared with these providers when reasonably necessary for them to perform services on our behalf.
6. Legal and Security Reasons
We may disclose information when reasonably necessary to:
- Comply with applicable legal obligations
- Respond to lawful requests
- Protect our legal rights
- Investigate suspected fraud
- Protect customers
- Protect our website or services
- Enforce applicable store policies
7. Cookies
SusieHenry.com may use cookies and similar technologies to support website functionality.
Cookies may help us:
- Keep products in your shopping cart
- Remember preferences
- Understand website traffic
- Analyze product interest
- Improve website functionality
- Measure advertising effectiveness
- Provide relevant marketing
Most web browsers allow users to manage or remove cookies.
Blocking certain cookies may affect the operation of some website features.
8. Marketing Communications
Customers who voluntarily subscribe may receive promotional messages concerning:
- New products
- Discounts
- Special sales
- Seasonal promotions
- Store announcements
You may unsubscribe through the unsubscribe option contained in applicable marketing emails.
You may also contact:
Requests to stop marketing messages do not prevent necessary communications regarding existing orders, payments, delivery, refunds, or customer service.
9. Information Retention
We may retain information for the period reasonably necessary to:
- Complete purchases
- Provide customer assistance
- Maintain transaction records
- Resolve disputes
- Process returns and refunds
- Prevent fraud
- Meet tax, accounting, or other applicable obligations
Retention periods may vary depending on the type and purpose of the information.
10. Data Security
We take reasonable measures intended to protect customer information from unauthorized access, loss, misuse, or disclosure.
Nevertheless, no online transmission or electronic storage system can provide an absolute guarantee of security.
Customers are encouraged to protect their devices and payment or account information.
11. Privacy Rights
Depending on where you live, applicable law may provide rights to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of certain information
- Object to certain types of processing
- Restrict certain uses
- Withdraw consent
- Request information about data practices
- Opt out of certain advertising activities
Privacy requests may be sent to:
We may request reasonable information to verify your identity before processing certain requests.
12. Children’s Information
SusieHenry.com is intended for customers who are legally permitted to purchase products online.
We do not knowingly collect personal information from children in violation of applicable privacy laws.
13. Links to Other Services
Our website may contain links to independently operated websites.
Third-party websites have their own privacy policies, security practices, and terms.
Susie Henry is not responsible for the privacy practices of websites we do not operate.
14. Policy Revisions
We may update this Privacy Policy to reflect changes to our business, services, technology, or applicable requirements.
Updates will be published on this page.
15. Privacy Contact
For questions relating to this Privacy Policy:
Email: zuppastuder32@outlook.com
Store: Susie Henry
Website: SusieHenry.com